Fresh Scents FAQs

Sachets are an easy-peasy way to scent your space. To enjoy a Fresh Scents sachet, simply place where you’d like a burst of fragrance, paying special mind to the warning and usage on the back of the packaging, and enjoy! It’s that simple – but in case you have some lingering confusion, here are some answers to our most-asked questions!

Should I open my sachet?

Nope! You’ll want to keep your sachet sealed so that all the fragrance remains inside. This allows the sachet to diffuse fragrance for its intended lifespan - up to 9 months after the date printed on the back of the envelope.

Where can I use my sachet?

If it has stink, it can probably be scented with a sachet. You can slide sachets into your sock drawers, shoe boxes, or stinky tennis shoes, toss a sachet in your suitcase while packing for vacation, hang a sachet in your coat closet, place one under the kitchen sink – the list goes on (and on). We’ve found over 100 ways to sachet. So, if you ever need any inspiration, browse our blog or our social media!

What’s inside a sachet?

Sugar and spice? Flowers? Dirt? We get a lot of theories on what exactly is in a sachet. You’d probably be surprised to hear that the #1 ingredient in our sachet is dirt. Well, not exactly. Vermiculite is a mineral that is often added to potting soil to increase water and nutrient retention. In the same way that vermiculite holds onto water, it also holds onto fragrance. The second main ingredient is our fragrance. We use a blend of fragrance oils created by our team of in-house perfumers to craft the can’t-get-enough fragrances our customers have fallen for.

Are sachets safe for pets?

Our fragrance is safe to be used in homes with both pets and children; however, we know how much you love your pet, so for that reason, consult your vet for specific fragrance concerns!

I don’t see a fragrance I’m looking for. Is there somewhere else I can look?

you can find Fresh Scents in several chain stores such as Burlingtons, Kirkland’s, and Dollar General, at independent retailers, Amazon, and directly on a website. For a full list, click here. Our chain stores have exclusive designs that are not offered anywhere else. If you're not sure if the fragrance you are looking for is exclusive to this channel, feel free to send a photo to our customer service team at info@freshscents.com, and they would be happy to direct you to a point of purchase. 

Do you ship internationally?

You can find Fresh Scents around the globe, although we don’t ship direct from our website outside of the United States. To find an international dealer in your country, you can send us a message at info@freshscents.com, or chat with us via our web widget.

Have a question we missed? Feel free to contact us at info@freshscents.com or via phone at 864-573-5669. Our customer service hours of operation are Monday through Friday, 8am to 5pm.